For Residential Care Homes & RCFEs

Never miss a family's call while you're caring for your residents.

Families and placement agents reach out at all hours, often while you're helping a resident, cooking or giving meds. Census Reach responds instantly, 24/7 by text and web chat, gathers their details, and texts and emails you a clear summary so you can follow up when you're free.

Why small homes lose placements

In a 6-bed home, the owner is often the caregiver.

A missed message from a family or placement agent usually means they contact the next home on the list. Census Reach makes sure that doesn't happen — every inquiry gets an immediate, organized response, even when your hands are full.

How it works

Simple from the first message

01

A family or placement agent texts or chats.

Census Reach responds right away, any hour.

02

It gathers the basics, gently.

Who the resident is, help needed day to day, move-in timing, preferred area, how they plan to pay (marked "reported, not verified"), and the best time to follow up.

03

You get a text and email summary.

Follow up when your hands are free.

04

Census Reach lets the family know you'll be in touch.

A warm, professional close — so families feel heard while they wait for your call.

What it will never do

Clear limits, by design

Census Reach never promises a bed, a level of care or a price. Care, assessment, availability and pricing questions always go to you.

Pricing

Built for small homes

$99/month for your first 2 months
$149/month after that
  • No setup fee
  • No contract
  • Cancel anytime
Try it for $99/month
FAQ

Common questions

Do I need new software?

No. Summaries come to your phone by text and email.

Does it work with placement agencies?

Yes. Placement agents get the same quick answer and you get their details.

What does it say about price or openings?

Nothing. It tells families the owner will follow up personally.

What about privacy?

Built with privacy in mind: we collect only what you need to follow up with the family. Ask us about a BAA.

Ready to stop missing families?

Try Census Reach for $99/month for your first two months. No setup fee, no contract, cancel anytime.